Occupancy
—
Active tenants
—
Monthly revenue
—
Open requests
—
Occupancy trend
Since May 2026 · average for each month (room-nights used ÷ available)
Day
Week
Month end
Monthly
By accommodation type
168 rooms total
168
rooms
Co-living homes 98
Student housing 47
Homestays 23
Recent move-ins
Last 14 days
SK
Sofía Kim
Annex House · Room 3B · Toronto
RJ
Rohan Joshi
Mile End Loft · Room 2 · Montréal
YT
Yui Tanaka
Kitsilano Studios · Suite 4 · Vancouver
MA
Maya Abara
Junction Triangle · Room 1A · Toronto
Leases ending soon
Next 30 days
Nikolai Petrov
Plateau Co-Living · Room 5
Aïcha Diallo
Annex House · Room 1A
Liam O'Connor
Kitsilano Studios · Suite 2
Priya Shankar
Junction Triangle · Room 2B
Open maintenance
9 active tickets
Hot water out — Annex House
High priority · 3 tenants impacted
Wi-Fi router replacement
Mile End Loft · Common area
Oven not heating evenly
Junction Triangle · Kitchen
Bedroom lock change
Kitsilano Studios · Suite 4
Revenue & collections
Monthly billed vs collected · CAD
Billed
Collected
MayJunJulAugSepOctNovDecJanFebMarApr
Across our cities
Active inventory · live
Toronto
11 properties · 92% occupied
Montréal
8 properties · 84% occupied
Vancouver
5 properties · 79% occupied
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0 leads
| Name | Source | Contact | City | Status | Assignee | Received |
|---|
0 LINE leads
Captured by Maya on LINE · updates as she learns more
| Name | Contact | City | Housing | Budget | Move-in | Tier | Follow-up | Status | Assignee | Received |
|---|
No properties match.
Properties
7
▲ 1 added in Q1
Portfolio revenue · MTD
$184,250
▲ 6.4% MoM
Net profit · MTD
$73,930
▲ 8.1% MoM
Avg. profit margin
40.1%
▲ 1.4 pts vs Q1
This month
QTD
YTD
TTM
Revenue vs profit by property
April 2026 · CAD
Revenue
Net profit
Revenue mix
Share of MTD revenue
$184k
total
Property P&L
7 properties · sorted by net profit
All
Co-living
Student housing
| Property | City | Rooms | Occupancy | Revenue | Expenses | Net profit | Margin | YoY | Trend |
|---|---|---|---|---|---|---|---|---|---|
| Portfolio total | 50 | 87% | $184,250 | −$110,320 | $73,930 | 40.1% | +8.1% | ||
Top performers
By net profit · MTD
Needs attention
Lowest margin or declining
Cost breakdown
$110,320 expenses · MTD
Mortgage & rent
Fixed property costs
Utilities
Hydro, gas, water, internet
Maintenance
Repairs & vendor invoices
Cleaning & supplies
Recurring & turnover
Insurance, taxes, other
Property tax accruals
Portfolio profit trend
Net profit · last 12 months · CAD
Revenue
Net profit
MayJunJulAugSepOctNovDecJanFebMarApr
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Turnover
Overview
Open tickets
9
▼ 2 this week
Avg. resolution
28 hrs
▼ 4 hrs vs Q1
Spend this month
$3,840
▲ 12% vs Mar
Active tickets
Sorted by priority
| Ticket | Property | Reported by | Priority | Status | Assigned |
|---|
By category
Last 90 days
Plumbing
Most common
Appliances
Ovens, fridges, dishwashers
Internet / Wi-Fi
All cities
HVAC / Heating
Mostly Toronto
Other
Locks, lights, drywall
Aging
0 · $0.00
Read-only · QuickBooks is the system of record
0 payables · $0.00
Lu fills this from the cleaners workbook, rent@ bills and Slack receipts
| Type | Payee | Property | Period · due | Amount | Status | Flags |
|---|
MTD revenue
$184,250
▲ 6.4% MoM
Collected
$172,420
▲ 93.6% on-time
Outstanding
$11,830
▼ 4 invoices late
NOI margin
62%
▲ 1.8 pts
Revenue by property
April 2026 · CAD
Quarter
Month
Week
Outstanding invoices
4 late · $11,830
DC
Dario Costa
Plateau Co-Living · Inv #4231
EM
Elena Marković
Junction Triangle · Inv #4209
NS
Naveen Subramanian
Mile End Loft · Inv #4198
CW
Chloé Wong
Annex House · Inv #4187
Recent transactions
All accounts
| Date | Description | Property | Category | Amount | Status |
|---|
Team members
—
across all roles
Active roles
—
in use
Property managers
—
scoped per property
Pending invites
—
No outstanding invites
Roles & permissions
Each role sees only the pages they need
Active members
People with access to this workspace right now
Rooms and availability come from Asana automatically — partners see every free room. Nothing needs adding here. Only use this page to hide a building from partners, or to set terms that differ from the website (half a month's deposit, cleaning included, no minimum stay, $295 membership).
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Finance queue
| Resident | House / room | Stage · due | Since move-out | At stage | Refund | Owner | Approved by |
|---|
0 checkouts
Worked here · Asana follows within a few minutes
| Resident | House / room | Stage | Next | Owner | Move-out | Days at stage | Flags |
|---|
0 room changes
From vanmates.com/room-swap · staff confirm every move
| Request | Tenant | From | To | Move date | New rent | Reason | Status · owner | Flags |
|---|
0 extension requests
From vanmates.com/extend-stay · Accept sends the contract through Hugo
| Request | Tenant | House · room | Current end → new end | Rent | Status · owner | Flags |
|---|
0 cases
Opened by checkout forms and leases ending within 60 days · Retained is set when the extension or room change completes
| Tenant | Property · room | Rent | Lease end | Move-out | Trigger · reason | Stage | Owner | Priority | Next action |
|---|
New move-outs are handled in Checkouts → Finance.
This list keeps the older deposits until they are paid out.
Pending refunds
5
$13,460 owed
Avg days to refund
8 d
▼ 6 days vs 15-day legal limit
Refunded
$13,575
across 5 tenants
Avg deduction rate
5.0%
healthy · industry avg ~12%
| Tenant | City | Move-out | Method | Refund |
|---|
Checkout fees and deadlines
Standard cleaning and per-key amounts pre-fill a case's charges when it reaches Charges Review, and the day counts set its review and payment deadlines. A house row overrides its city. Changes never touch cases already in review.
| City | House | Cleaning | Per key | Review | Payment | Final deadline | Last changed |
|---|
Workspace
Top-level settings for your Vanmates account
Branding
Logo, colors, and email signature applied across the portal
Your profile
How you appear inside the workspace
Team & access
Invite collaborators and manage their access
Pending invites
Invitations waiting to be accepted
Roles & permissions
What each role can see and do by default
Notifications
When and how you'd like to be notified
Integrations
Tools connected to your Vanmates workspace
Two-factor authentication
An extra layer of security on sign-in
Authenticator app · enabled
Last verified Apr 22, 2026 from MacBook · Vancouver
8 of 10 codes remaining · regenerate
Active sessions
Devices currently signed in to your account
API keys
Secrets for automating Vanmates from your tools
Production key
vm_live_••••••••••••••2A4F · created Jan 12, 2026
Sandbox key
vm_test_••••••••••••••8C1B · created Mar 4, 2026
Export your data
Download a snapshot of your workspace
Tenants & leases
— tenants · CSV
Properties & rooms
— properties · CSV
Landlords
— landlords · CSV
Import from Asana
Pull the latest tenants, units, and house profiles
Last sync · 2 hours ago
502 tenants · 116 properties · 50 house profiles
Danger zone
These actions are permanent
Delete workspace
Permanently delete this Vanmates workspace and all data
April 2026
Current month · 11 active
Active in April 2026
11
▲ 3 new this month
Collected this month
$15,880
▲ 12.4% MoM
Paid to hosts this month
−$10,000
63% of revenue
Net margin this month
$5,880
▲ 37% margin
| Client | Country | Host family | Stay | Check-in / out | Payment | We collect | We pay host | Margin | Status |
|---|
Total hosts
—
Total capacity
—
Cities covered
—
Free beds now
—
Cases
Pick a case on the left
Living with a host
—
not loaded yet
Arriving
—
Waiting on payment
—
Need you
—
Staff token
Asked once and kept in this browser only — it is sent to the booking webhooks and nowhere else. Either token works for viewing hosts and bookings; creating or ending a booking needs the full
vmstaff_ token.Not loaded yet.
Agency booking
Billed to the agency: rent at the weekly rate below for the whole stay, the 4% fee, the matching package and any deposit. Choose the host and set both weekly rates as usual.
Printed on the confirmation letter exactly as typed.
The day they leave, not their last night. Minimum stay 7 days.
Billed in 4-week blocks.
Paid on the same 4-week cadence. Your margin is the difference.
Placement fee & deposit: Auto (change)
When due and blank, the amount is the lead's expected fee or $295.
Homestay finance
—
Confirmed · Stripe
Expected · portal plan
Active customers
—
across all hosts
Cash in
—
—
Owed to hosts
—
—
Placement fees
—
—
Placement fees
One-time fee on each new booking · counted in the month the guest arrives
| Client | Host family | Booked on | Stay | Placement fee | Status |
|---|---|---|---|---|---|
| Total placement fees | — | ||||
Net revenue
—
—
—
Confirmed · Stripe
—
Expected · portal plan
—
Prorated margin
—
Revenue vs host payouts
Last 6 months · net revenue · CAD
Expected
Confirmed
Top hosts
By revenue contribution
Host payments
What has gone out, what is owed, and what has no payment record yet
| Host family | Guest | Date | Amount | Status |
|---|
Upcoming arrivals
Next 60 days